Customer reviews of CH Auto Sales Ltd

By saima A on 01 January 2021 | Verified purchase

I had a great experience, the employees are very cooperative and have a positive attitude. It was all quick and easy, I had a lot of questions and the employee was very patient with me which was amazing. I would recommend them to everyone as great customer service skills

By ian A on 29 December 2020 | Verified purchase

If you decide to buy a car from this Trader ,beware cars are generally bought as seen as they do not provide any warranty. I purchased what I believed to be reasonably priced car 11 years old for 2100 (they reduced the price by £100) as the cam belt needed to be replaced ! There was a 12 month MOT on it ? I obtained various quotes for Cam Belt replacement which ranged from £750 Ford to my new local trusted garage £485 plus water pump and ancillary belts. I obtained a search on the vehicle to establish mileage and MOT history .There were numerous advisory repairs that should be completed .Highlighted on a previous MOT and left off the most recent ones ,so i assumed complete. Incorrect ! I have now paid out over £ 900.00 for Suspension repairs and linkages etc. The front brake discs and pads are in a terrible state and need replacing .MOT failure although not recorded ? .£240.So £2100 for the car + £1300 in repairs required. So you take a chance buying a vehicle as seen

By ben R on 07 November 2020 | Verified purchase

No pressure, very helpful enjoyable transaction with a smile

By Bethany C on 06 November 2020 | Verified purchase

They were helpful and informative with me buying my first little run around, it was great of them to bring the car to me as I couldn't make it there to view it.

By olwyn S on 24 October 2020 | Verified purchase

A very pleasant experience. Incredibly friendly and helpfull staff who couldn't be more helpful. A genuine pleasure to deal with and highly recommended.

By Anonymous on 14 December 2024 | Purchase not verified

I phoned to express my interest in a certain car and that i would call to view it the following day. I then e mailed CH autos with an eta before i set off ( a 2 hr trip) but when i arrived it had been sold. Not at all pleased ....

By Lauren G on 25 August 2024 | Purchase not verified

Avoid at all costs travelled over an hour to view a car which we paid a deposit for he knew we were coming had nothing ready none of the paperwork or even the keys, car was ok although brakes were loud and he stated this would not be covered in the warranty(not a lot is actually covered in the warranty but if you pay £500 extra then more is covered), service was apparently done by themselves so no paperwork to prove anythingWe decided not to go ahead with buying the car and his attitude completely changed he got very aggressive apparently we wasted his time, can only imagine if we did buy the car and something went wrong regardless if warranty covered it they more than likely wouldn’t care

By Anonymous on 30 July 2024 | Purchase not verified

C H Autos provided me with fabulous service , were very accommodating and helpful in sorting out an issue I had with the car , I found them to be very honest and up front and everything they said they would do they did . Would definitely recommend them if you are looking for a car . Thanks again 😜

By Anonymous on 08 July 2024 | Purchase not verified

Totally disappointed about the description and the car how looks like. I went there to see a car and car bodywork had a lot of damages, breaks wasn’t working at all. I can’t imagine someone bought that car and drive away from there or delivered to them. It is better to stay away

By Anonymous on 19 March 2024 | Purchase not verified

Dropped the car off and scarpered. Blink and you would have missed them. After 5 minutes of finding things not mentioned in the listing - and glossed over during the video walkaround - once they'd left it made sense why.Was immediately greeted by 2 inches of water swirling round the spare wheel. On draining the water out broken glass was found, so suspect poorly fitted window.Rear control arms and linkage was all metal on metal, the bushings were non-existent so every minor bump or undulation on the road resulted in clanging. Headliner was hanging off, and rear center console was smashed to bits. This was just day one...In addition, over the next few weeks it needed servicing as the oil was thick and low, brake fluid, coolant, four new springs, new discs, pads, drop links, front ball joints, wipers, an ecu flash to get the awful remap job done off of it, and all the carpets removed, washed, dried and reinstalled as it was missing two lower bungs that allowed water to come up into the car and cause damp/mould.Where were they in this you ask? Nowhere to be seen or heard. On the day of purchase Akram was super responsive, a soon as faults were found complete radio silence. Absolutely 1000% avoid.